Shipping Policy
Processing • Tracking • Delivery estimates • Support for delays/loss
This page explains how shipping typically works at wemailmed.com after an order request is confirmed.
Delivery timelines are estimates and depend on carriers, destination, and local handling procedures.
⏱ Processing time
Typically 1–3 business days after confirmation.
📍 Tracking
Tracking is shared after dispatch (where available).
📦 Packaging
Secure packaging designed to protect integrity in transit.
1) Order processing
- Orders are initiated via the request form and confirmed before dispatch.
- Processing usually takes 1–3 business days after confirmation.
- In rare cases, additional clarification may be required (e.g., address format, product variant).
2) Delivery estimates
Delivery times depend on carrier capacity, destination country, and local procedures. Typical estimates:
🌎 North America
~7–21 business days
🌍 Europe
~7–18 business days
🇦🇺 Australia
~7–18 business days
These are estimates, not guarantees. Delays may occur due to carrier backlogs, holidays, or local handling procedures.
3) Tracking & updates
- Tracking is shared after dispatch when available for the selected carrier.
- Some routes update intermittently; the next scan may appear only after arrival in the destination country.
- If tracking does not update for an extended period, contact support with your order reference.
4) Delayed or lost shipments
- If a shipment is delayed, we can help you interpret tracking and coordinate next steps.
- If a parcel is confirmed lost in transit by the carrier, support is provided according to policy.
- Please contact us if your order has not arrived within 30 business days of dispatch.
Regulatory notice
Customers are responsible for understanding local regulations that may apply to prescription medicines in their jurisdiction.
This website does not provide legal advice.